CUSTOMER SERVICE
For any Technical assistance please first review our troubleshoot videos and problem solving tips.
If any further assistance is needed you can phone our technical department:
Tel.: 072 397 1703
E-Mail:
Call us with your questions:
061 324 1377
Parts & Supplies
In general we stock all spare parts needed to repair your CISS or refillable cartridges.
You can also refer to the online store to see a list of spare parts and prices for each item.
If we don't keep it in stock
we'll find it for you.
How to Order?
Simply complete the order form and an email will be sent to us. We will supply you with an invoice and despatch your goods within 24hours if stock is available. Your are also welcome to contact us:
Tel: 072 397 1703
E-Mail:
Online orders processed
7 days / 24 hours
Manual Service
We currently only have service departments in our Bloemfontein, Welkom and Cape Town branches.
On-site servicing available
for corporate accounts.
Order Tracking
All orders will be despatched via Dawn Wing couriers. Full online tracking is available at www.dawnwing.co.za.
Keep up with your shipment
until it reaches your door
Returns & Exchanges
We offer a full 1 year guarantee on all our
inksystems and refillable products. Any defective products will be replaced immediately.
No hassle exchanges or
full money-back guarantee